Smooth commissioning and high profitability of your Lithium Battery pack Assembly Line guaranteed

All from a single source from DNA

Our Services

With our global network and by using the latest means of communication, we can offer our customers the outstanding service of a global market leader.

Speed, reliability and professionalism are essential in guaranteeing efficient production processes – throughout the entire life cycle of your automation solution. For this reason, we take an open-minded approach to specific and individual customer requirements. In addition to our experience from everyday operations and findings from research and development, feedback from our customers also helps us to deliver the best service possible.

01.
Concept to Commissioning
02.
Project Management
03.
Technology Selection
04.
Equipment Selection
05.
Facilities & Utilities
06.
Layout Design
07.
BOM Selection
08.
Manpower Selection
09.
Warranty Support
10.
AMC Support

Spare parts Management: we’ve a lot in store for you!

Take advantage of our fast and comprehensive 24-hour spare parts supply service and keep your downtimes to a minimum.

Our spare parts service is able to guarantee the international supply of spare parts and ensure the process reliability of your systems. Within India, the parts you require will be delivered to you within 48 hours on weekdays. 
This means that your spare parts are already on site while our competitors are still ordering.

If, in the event of a repair or malfunction, or when stocking up on spare parts, you are not sure which parts you require, give us a call. Our experts will help you in a quick and purposeful manner.

 

For the best possible performance!

24-hour service

Reduced maintenance times and downtimes thanks to data monitoring, rapid remote diagnosis and troubleshooting, usually without the need for on-site visits

Reliable

Guaranteed response times for Remote Service contract customers

KUKA_Safe

Tailor-made

Technical support for commissioning, configuration and programming by certified service technicians

Repair at Card level

Technical support for commissioning, configuration and programming by certified service technicians

Remote Service:
secure remote maintenance

In a worst-case scenario, help is needed quickly. Even short downtimes for robots and systems can cause considerable costs for production companies. With DNA Remote Service, you can always rely on the certified service technicians and their know-how and support – no matter when, no matter where.

Quick help when it matters!

Fast

Reduced maintenance times and downtimes thanks to data monitoring, rapid remote diagnosis and troubleshooting, usually without the need for on-site visits

Reliable

Guaranteed response times for Remote Service contract customers

KUKA_Safe

Secure

Full data control and transparency, secure VPN connection with end-to-end encryption

OEM Certified

Technical support for commissioning, configuration and programming by certified service technicians

Onsite Service:
We Troubleshoot and Train your people

Experienced DNA Engineers are on hand in all phases of installation & commissioning. This starts with the unpacking of the equipment and  continues with the final commissioning of the equipment into your production system.

There is no substitute for the technical knowledge of our experts. For regular maintenance, process and system optimization, you name it, our service specialists know the equipment in detail. They are thus able to detect and eliminate any deterioration earlier than anyone else.  For you, the customer, this means maximum availability of your systems right from the start, and increased lifecycle of your equipment.

  • Optimized and reliable system productivity
  • Avoidance of unscheduled system downtime
  • Concentration on core business
  • Comprehensive documentation of corrective and preventive maintenance procedures.

Commissioning, Card Level Repair, Maintenance and Servicing

DNA India Customer Service

+ 91 9811250246

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